Irock Plumbing

I Used this company after calling 6 other plumbing companies to help with an emergency overflowing toilet issue. This happened late at night. One of the techs told me to turn off my main water valve to stop it until morning. Woke up to an overflowed toilet again and flooding in my bathroom. The tech came and turned on the main valve and unclogged my toilet. A few hours later, after coming to help me clean up the aftermath, my dad noticed the main water valve leaking. This was NOT checked before the tech had left, even tho he did touch/tamper with it. Had he checked his work, my dad and I probably wouldn’t have had to spend the next 3 hours trying to contain the leak, which was spewing at a rate of a low running faucet, and more flooding to my kitchen. After going back and forth with the guys about how it wasn’t their fault the valve broke, they finally sent someone out, over an hour later than they were supposed to arrive. This tech took my utility closet door off and DIDNT PUT IT BACK ON. I was waived a fee for them to come back out to my residence but was still charged an arm and a leg. Had the first tech checked the valve he turned back on in the first place, I wouldn’t have had the other tech need to come back and not put my utility closet doors back on. THANKS ALOT. Photo attached of proof of not putting my things back the way they were found.